Field Service Technician – Crushing & Screening

About the role

We are looking for an experienced Field Service Technician specialized in crushing and screening equipment to join our Field Service and LCS team in Ghana. You will deliver on‑site service, maintenance and customer training for Metso mining equipment, ensuring reliable operation and strong customer relationships.

Key responsibilities

• Perform field service activities at customer sites and from the office, following Metso certification and safety standards.
• Diagnose and resolve equipment problems, carry out repairs, preventative maintenance and inspections.
• Assemble, disassemble, install and commission crushing and screening units.
• Provide technical support in hydraulics, mechanics and automation.
• Deliver customer training on basic operation and maintenance.
• Offer remote assistance to colleagues and customers using digital tools (FSM, DIT, REX).
• Prepare and submit site reports, timesheets and travel expenses promptly.
• Identify sales leads and promote service offerings.

Required profile

• BSc or HND in Mechanical Engineering or related field.
• Minimum 7 years of field experience in a mining plant environment.
• Hands‑on experience with Metso crushers and screens.
• Valid driver’s licence and willingness to travel to remote sites.
• Strong safety mindset and customer‑focused attitude.

Required skills

• Metso crushing equipment
• Metso screening equipment
• Hydraulics
• Mechanics
• Automation
• Equipment inspection
• Assembly/disassembly
• Installation and commissioning
• Field Service Management (FSM) tool
• Digital Inspection Tool (DIT)
• REX reporting tool