Operations Assistant (Accra & Tema)

About the role

We are looking for a proactive Operations Assistant to support daily business activities and ensure smooth workflow across teams in Accra and Tema. The role involves administrative coordination, data management, and process improvement in a fast‑paced environment.

Key responsibilities

• Provide administrative and operational support to managers and internal teams.
• Coordinate daily business operations, monitor tasks, deadlines, and follow‑ups.
• Organise and maintain operational documents, records, files, and databases.
• Prepare and update reports, spreadsheets, presentations, and operational documentation.
• Perform data entry and verify information for accuracy.
• Facilitate communication between internal teams and external contacts.
• Assist with scheduling meetings, calls, appointments, and other operational activities.
• Track invoices, expenses, orders, or other operational records as needed.
• Support onboarding, internal projects, and process‑related activities.
• Identify process gaps and help implement efficiency improvements.

Required profile

• Previous experience in operations, administrative support, coordination, or office administration.
• Proven ability to manage documents, data, schedules, and operational information.
• Strong organisational, time‑management and multitasking abilities.
• Professional, reliable, and proactive attitude with a focus on confidentiality.

Required skills

• Google Workspace
• Microsoft Office
• Spreadsheets
• Databases
• Project management tools
• Digital communication platforms