Sales Associate – Customer-Focused Role

About the role

We are looking for a motivated, customer‑focused Sales Associate to engage with prospective and existing customers, recommend suitable products or services, and help drive revenue growth. The role involves handling inquiries through phone, email, chat or in‑person, guiding customers through the purchasing process and building lasting relationships.

Key responsibilities

• Engage with customers via phone, email, chat, or in‑person.
• Understand customer needs and recommend appropriate products or services.
• Provide accurate information on products, pricing, and promotions.
• Generate, follow up on, and close sales opportunities.
• Assist customers throughout the entire sales process, from inquiry to purchase.
• Handle questions, concerns, and objections professionally.
• Maintain positive customer relationships and pursue repeat business.
• Record customer and sales data accurately in the CRM or company systems.
• Meet or exceed individual and team sales targets.
• Collaborate with sales, customer service, and internal teams to ensure a positive experience.

Required profile

• Previous experience in sales, retail, customer service, account management, or a similar customer‑facing role.
• Proven ability to meet individual and team performance targets.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast‑paced environment.
• Self‑motivated, able to work independently and as part of a team.
• Reliable internet connection and suitable setup for remote work when applicable.
• Professional, proactive, and customer‑oriented attitude.
• English proficiency required for English‑speaking customers.

Required skills

• CRM systems