Brand Operations Associate

About the role

The Brand Operations Associate works closely with the Creative Director to turn strategic priorities into smooth daily operations. This position ensures accountability across suppliers, production, inventory and internal processes for a leading sustainable womenswear brand.

Key responsibilities

• Coordinate communication with suppliers, production partners and service providers.
• Monitor production schedules, project timelines and customer orders to guarantee timely delivery.
• Manage order fulfilment and resolve operational or delivery issues.
• Maintain inventory records, conduct stock counts and coordinate replenishment.
• Record operational expenses, reconcile petty cash and prepare expense reports.
• Support HR administration by maintaining attendance, leave and onboarding records.
• Ensure compliance, report operational risks and update Standard Operating Procedures.
• Prepare operational reports, presentations and client proposals.
• Attend client meetings, document action points and follow up on commitments.
• Track project activities and collaborate with internal teams to meet business initiatives.

Required profile

• Bachelor’s degree in Fashion, Business Administration, Operations Management or a related field.
• At least two years of experience in operations, administration, project coordination or business support.
• Intermediate proficiency in Microsoft Excel or Google Sheets.
• Proficiency with Google Workspace (Docs, Sheets, Drive, Calendar).
• Familiarity with inventory management or POS systems.
• Experience using project‑management tools such as Notion, Asana or Trello.
• Strong organisational, communication and problem‑solving abilities.

Required skills

• Microsoft Excel
• Google Sheets
• Google Workspace
• Inventory management systems
• POS systems
• Notion
• Asana
• Trello
• Canva (advantage)

What we offer

• Opportunity to work with a visionary, globally‑focused fashion brand.
• Career growth in the sustainable fashion sector with mentorship from industry leaders.
• Collaboration with leading influencers, designers and high‑profile clients.
• A dynamic, fashion‑forward team environment.