Client Services Executive

About the role

Purple Twirl Events prioritises lasting client relationships through support and service. As Client Services Executive, you will be the main point of contact for clients, making sure their needs are met efficiently and professionally. The position is based in Accra.

Key responsibilities

• Handle all client enquiries and calendar scheduling.
• Manage client communication with other staff and client payment schedules.
• Facilitate client satisfaction from onboarding through to event execution.
• Coordinate event details and provide general support throughout event planning.
• Assist the Events team as needed and handle client queries during and outside events.
• Represent the company professionally at social events.
• Manage coordinator details, including event assignments, trainings, event-specific groups, contracts and correspondence.

Required profile

• HND or Bachelor's degree.
• Proven experience in a similar role, preferably in event planning, is a plus.

Required skills

• Multitasking and strong calendar scheduling.
• Ability to lead and manage a team efficiently.
• Excellent written and verbal communication and strong organisational skills.
• Good understanding of customer service and strong project management skills.

To apply, send your CV to the recruiter via the email given in the advert; the closing date is 16 April 2024.