ESG Manager – Sustainable Operations Lead

About the role

The Environmental, Social and Governance (ESG) Manager will lead the design, implementation and continuous improvement of completefarmer’s ESG management system. Reporting to the Chief of Staff, the role ensures compliance with legal, investor and internal commitments across farms, fulfilment centres and partner sites in Ghana.

Key responsibilities

• Design and maintain a proportionate ESG management system covering policies, risks, controls, training, monitoring and reporting.
• Maintain a version‑controlled obligations register mapping all applicable ESG commitments to owners, evidence and escalation paths.
• Own the consolidated ESG action plan, drive weekly reviews, resolve blockers and integrate ESG requirements into project gates, procurement and capital‑expenditure processes.
• Plan and execute risk‑based site assessments, issue findings, verify corrective actions and keep digital dashboards up‑to‑date.
• Partner with agronomy and operations to manage environmental risks, set baselines, verify permits and support climate‑risk adaptation.
• Implement social, labour and safety controls, manage grievance channels and ensure fair‑labour practices throughout the value chain.
• Define due‑diligence requirements for growers, suppliers and logistics partners and coordinate screening, monitoring and remediation.

Required profile

• Proven experience in ESG management, compliance and reporting within an agricultural or industrial context.
• Strong knowledge of Ghanaian ESG regulations, international standards and stakeholder expectations.
• Ability to influence cross‑functional teams, lead action‑plan execution and communicate findings to senior leadership.
• Analytical mindset with experience in risk‑based assurance calendars and evidence‑based decision making.

Required skills

• Proficiency with ESG reporting platforms and digital workflow tools.
• Experience in data collection, analysis and visualization for environmental and social metrics.