Front Desk Receptionist

About the role

The Receptionist will manage the front‑desk activities for our client, a leading agro‑processing manufacturer in Ghana. This role ensures a welcoming environment, supports effective communication and provides essential administrative assistance to keep daily office operations running smoothly.

Key responsibilities

• Manage the reception area and maintain a welcoming, organised and professional front‑office environment.
• Receive and register visitors, notify relevant hosts and ensure compliance with established security procedures.
• Answer, screen and direct incoming calls to the appropriate departments or individuals.
• Maintain and update the company telephone directory as required.
• Handle general enquiries and ensure they are directed to the appropriate person or department.
• Book meeting rooms, prepare spaces, and support logistics for internal events.
• Coordinate incoming and outgoing mail, courier services and other office communications.
• Provide administrative support to the Human Resources team, including filing, document preparation and updating records.
• Monitor and maintain accurate records of office supplies and ensure availability for daily operations.
• Raise requisitions for office supplies as required and coordinate deliveries with vendors and suppliers.
• Assist with routine office documentation and other administrative tasks as required.

Required profile

• Diploma or degree in Business Administration, Human Resources, Secretarial Studies or a related field.
• Minimum of 3 years' work experience in a similar receptionist, front‑desk or administrative role.
• Excellent verbal and written communication skills.
• Professional, courteous and customer‑focused approach.
• Good organisational and time‑management skills.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple tasks while maintaining attention to detail.
• Strong interpersonal skills and a professional demeanour.