General Services & Facilities Officer

About the role

We are looking for a proactive General Services & Facilities Officer to ensure a safe, secure and efficient workplace for staff and customers across our Accra and Tema offices. The role combines facilities management, fleet oversight, procurement and vendor coordination to support daily business operations.

Key responsibilities

• Maintain safe and conducive office environments, overseeing building maintenance and compliance with health and safety standards.
• Manage the asset register, including tagging, tracking, acquisition, maintenance and disposal of physical assets.
• Oversee company vehicle pool, arrange alternative transport, keep service records up‑to‑date and ensure compliance with vehicle policies.
• Source, evaluate and recommend suppliers, maintain a database of approved vendors and negotiate contracts for value and quality.
• Coordinate local and international travel, including flights, accommodation, transport and related documentation.
• Supervise service staff such as drivers, security, janitorial and dispatch teams to ensure high performance.
• Handle courier services, corporate correspondence and maintain accurate records of official documentation.
• Manage tenancy agreements, invoices and relationships with office space providers.
• Conduct periodic safety checks and enforce fire safety and regulatory compliance.

Required profile

• Bachelor’s degree or HND in Purchasing & Supply, Logistics, Business Administration or related field.
• 3–5 years of experience in facilities management, procurement or general services.
• Professional certification such as CIPS is an advantage.
• Strong planning, coordination and organizational abilities.
• Proven negotiation, cost management and vendor relationship skills.
• High integrity, attention to detail and ability to manage multiple service providers.

Required skills

• Asset management
• Vendor management
• Fleet management
• Procurement processes
• Record‑keeping and documentation