HR Specialist - Employee Relations & Administration

About the role

This HR Specialist position covers employee relations, attendance and discipline management, HR administration and policy compliance within a Ghanaian setting. The role handles employee complaints and grievances, maintains employee records and supports onboarding, transfers and exits.

Key responsibilities

• Handle employee complaints, grievances and workplace conflicts, support disciplinary procedures (warning letters, investigations, hearing records) and resolve disputes between employees and supervisors.
• Monitor attendance, lateness, absenteeism and unauthorized leave, coordinate with departments on these issues and prepare attendance and disciplinary reports.
• Maintain employee files, contracts and warning letters, assist with onboarding, transfers, resignations and exits, and ensure accurate and confidential records.
• Ensure HR practices comply with company policies and Ghanaian labor laws, support the communication of company rules, and help with HR audits and compliance documentation.
• Communicate HR policies to employees, support engagement activities and prepare regular reports on grievances, disciplinary cases and attendance.

Required profile

• Diploma or Bachelor's degree in Human Resource Management, Business Administration or a related field.
• 1-3 years of experience in HR, employee relations or HR administration; factory experience is an advantage.
• Good knowledge of Ghanaian labor laws and employee relations practices.
• Fluency in English; knowledge of local Ghanaian languages is an advantage.

Required skills

• Strong communication, problem-solving and interpersonal skills.
• Good record-keeping, reporting and organizational skills.
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to handle confidential information and work under pressure.