Office Assistant

About the role

The company is seeking a proactive Office Assistant to support daily administrative and basic IT functions across its Accra and Tema offices. You will act as a liaison between internal teams, ensuring smooth office operations while assisting new hires with technical onboarding.

Key responsibilities

• Handle routine administrative tasks such as correspondence, filing (digital and physical), and scheduling.
• Coordinate office logistics including deliveries, mail dispatch, and errands.
• Maintain office cleanliness, monitor supply levels, and reorder stationery as needed.
• Provide first‑line IT support: manage user accounts, reset passwords, install software, and allocate licenses.
• Set up hardware for new employees, configure printers, and maintain an inventory of IT assets.
• Document standard operating procedures, setup guides, and troubleshooting workflows.

Required profile

• Diploma, HND or Bachelor’s degree in Computer Science, IT, Information Systems or related field.
• At least 3 years of relevant experience in an administrative or office‑support role.
• Strong attention to detail, problem‑solving ability and integrity when handling confidential information.

Required skills

• Advanced proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook).
• Advanced proficiency with Google Workspace (Docs, Sheets, Drive, Gmail).
• Hands‑on experience with computer hardware setup and printer configuration.
• Basic LAN/Wi‑Fi troubleshooting and operating system maintenance.

What we offer

• Competitive salary described as “attractive”.
• Full‑time permanent position in the tourism and travel sector.
• Opportunity to develop both administrative and IT support skills.