Product Specialist

About the role

Epiroc is seeking an experienced Product Specialist for its Surface Mining Equipment division in Ghana. Based in Tarkwa, you will provide expert technical support to maximise equipment availability, reliability and lifecycle performance while ensuring high customer satisfaction.

Key responsibilities

• Conduct condition monitoring, planned maintenance inspections and risk assessments, raising repair notifications and recommending maintenance strategies.
• Diagnose equipment failures, advise site maintenance teams on repairs and installations, and implement corrective actions to reduce downtime.
• Monitor recurring failures, identify root causes and collaborate with Reliability & Maintenance Leads, Product Support and Service Operations to develop effective support strategies.
• Deliver technical training and knowledge transfer to customers and internal teams, championing safety, quality and continuous improvement.

Required profile

• BSc or Higher Diploma in Mechanical or Electrical Engineering.
• Minimum 5 years of hands‑on experience with surface mining equipment.
• Expert‑level knowledge of Epiroc products and strong technical troubleshooting and diagnostic capabilities.
• Epiroc Technical Certification Level 2 or higher.
• Strong leadership, coaching and team‑development abilities.

Required skills

• Mechanical Engineering
• Electrical Engineering
• Microsoft Office
• Epiroc product knowledge