Revenue Assurance Specialist

About the role

The Revenue Assurance Specialist ensures robust revenue protection across the full telecom revenue lifecycle. Working with cross‑functional teams, the role monitors product, tariff and service performance, identifies revenue leakages and provides data‑driven insights to safeguard margins.

Key responsibilities

• Lead assurance activities for new products, tariffs and services, tracking KPIs for prepaid, postpaid, ADSL, roaming and content.
• Conduct end‑to‑end reviews of major revenue cycles and business units to verify control implementation and spot gaps.
• Design, maintain and enhance an automated dashboard that visualises revenues, costs and financial KPIs, integrated with alarm systems.
• Document, quantify and perform root‑cause analysis on identified issues, proposing corrective actions with clear impact assessments.
• Participate in or lead cross‑functional teams to resolve revenue assurance challenges and implement effective controls.

Required profile

• First degree in Computer Science, Business or Finance.
• Minimum 5 years of experience in finance, auditing or revenue assurance; 2‑3 years in a similar role preferred.
• Strong understanding of telecom products, services and automated test‑calling methodologies.
• Certified Information Systems Auditor (CISA) qualification is desirable but not essential.

Required skills

• Advanced proficiency in Microsoft Excel.
• SQL.
• Experience with data analytics tools or dedicated revenue assurance platforms.
• Familiarity with billing systems, rating engines and mediation systems.
• Understanding of automated test‑calling methodologies.