Sales Executive – Hospitality

About the role

The Sales Executive will manage leisure, corporate and group accounts for Kempinski Hotels in Accra and Tema, working with local and international travel agents, tour operators and event organizers to generate revenue.

Key responsibilities

• Prospect and follow up existing and potential customers via phone, email and personal visits.
• Negotiate offers and contracts for individual and group bookings.
• Maintain and update the customer database (SFA) and prepare regular sales activity reports.
• Entertain client decision‑makers in hotel F&B outlets and support promotional events.
• Collaborate with the Director of Sales on sales plans, special packages and trade‑show participation.

Required profile

• Bachelor’s degree in Business Administration or related field.
• Minimum two years of sales experience, preferably in a 4/5‑star hotel.
• Strong oral and written communication skills in a multinational environment.
• Ability to work independently, manage time effectively and solve problems under pressure.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Micros Fidelio
• Opera
• Sales & Catering systems