Security Supervisor (Hotel Apartments)

About the role

The Security Supervisor will lead day‑to‑day security operations for Yagmur Group’s residential and hotel‑apartment facilities in Accra and the Tema region. This hands‑on position ensures the safety of residents, staff, visitors, and assets while maintaining high‑standard security protocols.

Key responsibilities

• Supervise and coordinate daily security activities across all properties.
• Monitor guard attendance, punctuality, grooming, discipline and performance.
• Conduct regular patrols, inspections and enforce access‑control procedures.
• Manage visitor entry, contractor movement, deliveries and vehicle access.
• Respond immediately to incidents, emergencies, complaints and security breaches.
• Investigate incidents, prepare detailed reports and maintain occurrence books.
• Ensure CCTV, alarm systems, communication devices and other security equipment are operational.
• Coordinate shift schedules, duty allocations and manpower coverage.
• Train security personnel on procedures, professionalism and emergency response.
• Collaborate with management on risk mitigation and security improvements.

Required profile

• Minimum diploma in Security Management, Business Administration or related field (preferred).
• At least 5 years of experience in security operations or facility security management.
• Experience in residential, hospitality or high‑end commercial environments.
• Proven ability to supervise security teams and enforce discipline.
• Strong situational awareness, proactive attitude and professional conduct.

Required skills

• CCTV systems
• Access control systems
• Incident management and reporting
• MS Office proficiency