Senior Manager, Business Development & Venue Partnerships

About the role

The Senior Manager, Business Development & Venue Partnerships will drive the growth of our hospitality platform across Accra and the wider Tema region. Reporting to senior leadership, you will shape strategy, secure new venue partners and ensure commercial success.

Key responsibilities

• Develop and own business plans for market expansion, set clear goals and present recommendations to partners.
• Set monthly and quarterly targets for pipeline activity, partner sign‑ups and revenue; monitor performance and adjust strategy.
• Define, track and report on KPIs such as pipeline velocity, conversion rates, partner retention and revenue contribution.
• Identify new market opportunities, venue categories and growth vectors.
• Prospect and build relationships with restaurants, clubs, lounges, beach clubs and event hosts; manage the full sales cycle from first contact to signed contract.
• Oversee outbound and inbound sales activities, maintain a live pipeline tracker and ensure accurate conversion metrics.
• Coordinate product demos and onboarding calls with the Partner Success Lead, providing senior oversight.
• Manage service‑fee payments, track overdue amounts and maintain commercial records.
• Produce weekly progress reports and lead update meetings with the leadership team.

Required profile

• At least 60 months (5 years) of experience in business development or sales, preferably within the hospitality sector.
• Demonstrated ability to meet and exceed pipeline and revenue targets.
• Strong analytical skills to define, monitor and report key performance indicators.
• Excellent communication and negotiation abilities for partner engagement.

Required skills