Volunteer Staff for E‑commerce Hub (Hybrid)

About the role

MyBestie Ghana is seeking enthusiastic volunteers to support its e‑commerce hub in the Greater Accra Region. The role combines on‑site activities with flexible work‑from‑home days, allowing you to contribute to online store operations while gaining experience in digital commerce.

Key responsibilities

• Assist with order processing and respond to customer inquiries.
• Maintain and update product listings on the platform.
• Coordinate logistics with local vendors and delivery partners.
• Support basic marketing tasks such as drafting social media updates and gathering customer feedback.
• Help improve the user experience by reporting issues and suggesting enhancements.

Required profile

• Comfortable using computers and mobile devices, with basic familiarity with online shopping platforms and social media tools.
• Strong communication and interpersonal skills for interacting with customers, vendors, and team members.
• Organizational and time‑management abilities to handle multiple tasks and meet deadlines.
• Attention to detail when updating product information and recording data.
• Interest in e‑commerce, community development, or supporting local businesses; prior volunteering or customer service experience is a plus.
• Willingness to work both independently and collaboratively, and to attend occasional in‑person meetings in Greater Accra.