Business Risk and Continuity Specialist

About the role

Reporting to the Business Risk and Continuity Manager, the Business Risk and Continuity Specialist will shape and execute Telecel Ghana’s Business Risk Management framework. The role leads enterprise‑wide risk initiatives, drives Business Continuity and Crisis Management strategies, and ensures compliance for new product and service launches.

Key responsibilities

• Lead enterprise‑wide risk management initiatives, including risk assessment programmes and business updates.
• Coordinate risk reviews for all new products and services to ensure compliance and mitigate exposure.
• Manage the Business Continuity and Crisis Management (BCCM) framework, including the Business Recovery Centre and alternative communication channels.
• Continuously update Business Impact Analyses (BIAs) and ensure functional ownership of assigned roles.
• Plan and execute at least one live and two tabletop simulation exercises annually across critical business units.
• Deliver targeted training to staff and contractors with Business Continuity responsibilities.
• Document and analyse test results, recommending improvements to continuity plans and procedures.
• Provide on‑call support for emergency activations of Business Continuity Plans.
• Develop, maintain, and update Incident Response Management Plans for all key functions.
• Lead BCCM awareness campaigns and maintain the BCCM risk register.
• Support the Crisis Management Team during crises and act as liaison during CMAP activation.
• Conduct due‑diligence reviews for new supplier requests and maintain an up‑to‑date PEP register.
• Prepare comprehensive Business Risk and Continuity reports for leadership and governance purposes.

Required profile

• Proven experience leading enterprise‑wide risk management initiatives.
• Experience coordinating risk reviews for new products and services.
• Demonstrated ability to manage Business Continuity and Crisis Management frameworks.
• Strong background in conducting Business Impact Analyses and simulation exercises.
• Experience delivering training and supporting emergency activations.
• Ability to prepare detailed risk and continuity reports for senior leadership.

Required skills