Deputy Chief Information Technology Officer – Services

About the role

The University of Ghana seeks a dynamic senior professional to serve as Deputy Chief Information Technology Officer – Services. Reporting to the CITO, the role supports the university’s technology vision and leads the delivery of IT services that enhance teaching, learning, research and administration.

Key responsibilities

• Provide strategic and operational leadership for academic, administrative and service engineering computing units.
• Define and enforce policies, standards and procedures for university-wide applications.
• Manage vendor relationships, procurement and cost‑effective delivery of software and services.
• Lead project teams to redesign core applications, systems and processes.
• Oversee recruitment, development, motivation and retention of IT staff.
• Assist in budgeting, financial monitoring and cost‑benefit analysis for IT initiatives.

Required profile

• Master’s degree in Computer Science, MIS, Business Management or related field.
• Minimum eight years of progressive management or executive leadership experience, including enterprise‑wide system implementations.
• Professional certification in IT Service Management (ITSM) or Project Management Professional (PMP).
• Strong understanding of information technologies, enterprise systems and database management.

Required skills

• IT Service Management (ITSM) certification
• Project Management Professional (PMP) certification