Engine Field Service Technician – Level II

About the role

We are seeking an Engine Field Service Technician – Level II to provide on‑site diagnostics, maintenance and repair for Cummins engines supporting mining, construction and power‑generation equipment in the Takoradi region. The role focuses on rapid fault identification, first‑time fix success and delivering a professional customer experience.

Key responsibilities

• Perform engine diagnostics and less‑complex repairs at customer sites using Cummins tools and procedures.
• Complete preventive‑maintenance inspections and scheduled servicing to reduce unplanned breakdowns.
• Prepare parts, tools and equipment before each job to ensure first‑time fix success.
• Document service reports, timesheets, warranty claims and quality records accurately.
• Identify additional service opportunities and recommend maintenance or replacement actions to customers.
• Escalate complex technical issues to senior technicians or supervisors as needed.

Required profile

• Vocational Diploma, National Certificate, HND or equivalent in Mechanical Engineering, Diesel Engineering or related field.
• 2–4 years of experience in diesel engine maintenance, field service or heavy‑equipment repair.
• Strong knowledge of diesel engine systems (fuel, air, lubrication, cooling, electrical and electronic control).
• Valid driver’s licence and commitment to HSE standards.

Required skills

• Proficiency with Cummins INSITE and QuickServe Online diagnostic platforms.
• Ability to use diagnostic tools and follow Cummins repair procedures.
• Competence in intermediate‑level engine disassembly, component replacement and re‑assembly.
• Experience performing preventive maintenance on heavy‑duty equipment.