Executive Assistant

About the role

The Executive Assistant provides comprehensive administrative support to ensure smooth daily operations at Marriott International’s Accra location. You will be the first point of contact for visitors, manage correspondence, and maintain organized filing systems both digitally and on paper.

Key responsibilities

• Greet and escort visitors, determine purpose of visits, and direct them appropriately.
• Open, read, and draft responses to routine letters and emails.
• Attach relevant files to incoming correspondence and distribute meeting minutes.
• Handle incoming and outgoing mail, including fax and courier services.
• Create and maintain computer‑based and paper‑based filing systems for records, reports, and documents.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Enter and retrieve information from computer databases, update records, and respond to guest inquiries.
• Operate standard office equipment such as telephone, fax, photocopier, calculator, and other electronic peripherals.
• Document and communicate guest requests or complaints to the appropriate personnel.
• Follow company policies, maintain confidentiality, and protect company assets.

Required profile

• Professional appearance and courteous communication style.
• Ability to maintain confidentiality of proprietary information.
• Strong interpersonal skills to develop positive working relationships.
• Physical ability to lift, carry, push, pull, or place objects up to 10 lb without assistance.
• Willingness to perform additional reasonable duties as requested by supervisors.

Required skills

• Proficiency with word processing, spreadsheet, database, and presentation software.
• Experience operating standard office equipment (telephone, fax, photocopier, calculator).