Field Officer – Sales (Education Services)

About the role

Full-time, on‑site Field Officer (Sales) based in Accra. The role focuses on identifying and engaging prospective students, families and partner institutions to promote Enlace’s mentorship programmes, educational tours and scholarship support services.

Key responsibilities

• Conduct field visits and organise information sessions for schools, community organisations and other stakeholders.
• Build and maintain strong relationships with educational institutions and community partners.
• Explain programme offerings, answer enquiries and guide families through the enrollment process.
• Collect feedback to improve service delivery.
• Track sales activities, maintain accurate records and report using digital tools.
• Collaborate with internal teams to achieve enrollment and revenue targets while keeping a learner‑focused approach.

Required profile

• Strong sales and business relationship management skills.
• Proven client‑relations and customer‑service abilities.
• Excellent communication, presentation and active‑listening skills.
• Ability to work independently in the field, prioritize tasks and meet targets.
• Familiarity with the education sector or youth‑focused programmes (advantage).
• Proficiency with basic digital tools such as email, spreadsheets and CRM or data‑tracking systems.
• High school diploma or equivalent relevant experience.
• Comfortable with frequent local travel within Accra and surrounding areas.

Required skills

• Email
• Spreadsheets
• CRM (customer relationship management) systems