Front Desk Executive
Offworth Company Limited · Accra
Job description
About the role
We are looking for a Front Desk Executive to welcome and assist our guests and customers in a professional manner. The role involves handling communications, reservations and providing operational support to ensure smooth service delivery.
Key responsibilities
- Welcome and assist guests warmly upon arrival.
- Answer phone calls, respond to emails and address visitor inquiries.
- Handle guest check‑ins, check‑outs and manage booking schedules.
- Maintain accurate and confidential guest records.
- Resolve guest complaints and customer concerns efficiently.
- Coordinate with internal departments to support service delivery.
Required profile
- Minimum Diploma or Bachelor’s degree in Hospitality Management, Business Administration or related field.
- 1–2 years of relevant experience in front desk, customer service or hospitality.
- Well‑groomed, highly professional, punctual and reliable.
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Published 4 hours ago
Expires 1 month from now
2 views · 0 interested
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Offworth Company Limited
Accra