Front Office / Receptionist

About the role

Tema Oil Terminal is looking for a Front Office / Receptionist based in Tema. The role covers answering calls, greeting visitors, handling routine mail and general office support, and performing other duties assigned by the Office Heads and the Terminal Manager.

Key responsibilities

• Answer telephones and direct callers to the right staff member or record messages for return calls.
• Greet customers and visitors and give them accurate information about the company's business and activities.
• Assemble routine mailings such as daily newspapers and other bulk mailings.
• Maintain files using sound organisational methods and retrieve information as needed.
• Enter data accurately, generate simple reports and prepare basic business correspondence.
• Operate office equipment such as copy machines, fax machines, calculators, typewriters and scanners.
• Attend staff meetings and training, keep confidential information secure, and carry out other duties as required.

Required profile

• HND or graduate qualification.
• Two years of full-time experience in a similar function is desirable.
• High level of discretion, politeness and a warm, professional attitude.

Required skills

• User-level experience with MS Office.
• Good functional customer service skills.
• Good oral and written communication.

To apply, send a cover letter and CV with "Position" as the subject to the employer by 22 November 2021.