HR Business Partner – Industrial Operations

About the role

The HR Business Partner will serve as the primary HR liaison for the company's industrial functions, including production, engineering, quality, warehousing, and fleet operations. The role focuses on industrial relations, workforce support, discipline, and maintaining operational continuity.

Key responsibilities

• Manage daily engagement with union representatives and shop stewards, addressing collective issues and defusing disputes early.
• Support the Director of HR & Legal in negotiation preparation, execution, and implementation of agreed terms.
• Apply the collective agreement consistently across all shifts and sites.
• Handle casework for the industrial workforce, including investigations, hearings, and sanctions, ensuring procedural fairness.
• Collaborate with operations leadership on shift planning, manning levels, and seasonal/contract labour needs.
• Oversee third‑party and contract labour compliance with the Ghana Labour Act and company standards.
• Drive workforce development through skills matrices, competence programmes, and supervisory training.
• Monitor attendance, overtime, absence and attrition, recommending corrective actions.
• Manage operational welfare aspects such as canteen, transport, and working conditions.
• Provide people analytics and recommendations to operations leadership and the Director of HR & Legal.

Required profile

• Degree in Human Resources, Business Administration or related field.
• Minimum 5 years of HR management experience, preferably in manufacturing or distribution.
• Strong knowledge of the Ghana Labour Act, collective agreements and industrial relations practice.
• Proven ability to negotiate with union representatives while protecting company interests.
• Resilience, sound judgement under pressure and ability to de‑escalate conflict.

Required skills

• Proficiency with MS Word and spreadsheet applications.
• Experience using HRMS and reporting tools.
• Valid driver’s license.