Human Resources Officer (Field Only) - Ghana

About the role

Catholic Relief Services (CRS) is looking for a Human Resources Officer to support the Ghana Country Office's HR strategy and operational plans, with a focus on field-office support from the Tamale office. The role provides responsive HR services to staff and managers, covering recruitment coordination, onboarding, staff development, performance management, employee relations, compensation and benefits administration, policies, staff care and employee administration. It is a field-only position.

Key responsibilities

• Support the HR Manager in delivering HR programs and services, with timely support for Tamale and related field staff and managers.
• Help coordinate HR processes so they meet agency, donor and Ghana labor law requirements and best practices.
• Assess HR service needs and advise Tamale-based managers and staff on routine staff management.
• Collect input on HR processes and policies and take part in reviewing and updating systems, manuals, guidelines and tools.
• Support professional development needs assessments and coordinate learning, orientation and staff engagement activities for CRS staff and partners.
• Maintain personnel files and HRIS records in line with CRS, donor and Ghana labor law requirements, and support HR data reports for decision-making and audit readiness.

Required profile

• Bachelor's degree in human resources management, business administration or a related discipline.
• At least five years' HR experience, preferably in an international or local NGO, with at least three years overseeing an HR function.
• Good knowledge of Ghana labor law and employment laws, regulations and practices.
• Willingness to travel up to 20% within Ghana, including to Accra and field locations.
• English required; proficiency in a local language spoken in northern Ghana is an advantage.

Required skills

• MS Windows and MS Office (Excel, Word, PowerPoint), web conferencing applications and HRIS.
• Strong relationship management, customer service, planning, coordination and confidentiality skills.
• Preferred: NGO HR experience, HR certification or relevant HR courses.

What we offer

• Benefits for U.S.-based staff include medical, dental, life insurance, vision and a retirement savings plan; other countries' packages depend on the place of employment.
• A collaborative, mission-driven work culture.