Information Technology Support Officer

About the role

The Information Technology Support Officer will ensure the smooth operation of Greenhouse International Development Group's digital infrastructure across all Ghanaian offices. This role combines website management, cloud hosting oversight, ERP administration, and on‑site network support.

Key responsibilities

• Manage and maintain the company website.
• Oversee the cloud hosting platform and ensure uptime.
• Administer internal Frappe ERP (ERPNext) and Odoo systems.
• Install, configure and maintain Starlink internet devices at all office locations.
• Manage official company email accounts.
• Monitor, troubleshoot and resolve internal network issues.
• Diagnose and fix software and computer hardware problems.

Required profile

• HND or university degree, or at least 3 years verifiable experience in a related field.
• Physically fit and comfortable working at heights (e.g., rooftop equipment installation).
• Basic knowledge of electrical work and enterprise fiber installation is a plus.

Required skills

• Website management
• Cloud hosting administration
• Frappe ERP (ERPNext)
• Odoo
• Starlink device installation
• Email administration
• Network troubleshooting
• Hardware troubleshooting
• Software troubleshooting

What we offer

• On‑premise accommodation with free water and electricity.
• Salary range GHS 4,000 – 6,000 per month (probation period at 60% of salary).
• Work schedule: Monday‑Saturday 8:00 am – 6:00 pm, Sunday 8:00 am – 12:00 pm.