Onsite Manager

About the role

Our client is looking for an experienced Onsite Manager to run the day‑to‑day operations of a premium entertainment and experience centre in Accra. You will be responsible for delivering an outstanding guest experience, coordinating events, and driving revenue growth.

Key responsibilities

• Oversee daily operations of the experience centre.
• Ensure all audiovisual, cinema and smart‑technology systems are operational.
• Deliver an exceptional customer experience for guests and visitors.
• Manage bookings, reservations and event schedules.
• Coordinate private screenings, corporate events and special functions.
• Supervise and support onsite staff.
• Monitor sales, bookings and operational performance.
• Prepare operational and revenue reports.
• Support marketing initiatives and customer‑retention efforts.
• Ensure facility assets, equipment and inventory are properly maintained.

Required profile

• Minimum of 3 years’ experience in hospitality, events, entertainment, customer service or facility management.
• Strong leadership and customer‑service abilities.
• Excellent communication and organisational skills.
• Experience managing a customer‑facing venue is an advantage.
• Proficiency in Microsoft Office and administrative systems.

Required skills

• Microsoft Office