Programme Assistant - Customs Administration

About the role

The AfCFTA Secretariat is recruiting a Programme Assistant for its Customs Administration in Accra, Ghana. The post provides general administrative support to the department so that the Customs Modernisation project plan and daily routine work can be implemented effectively. It is a fixed-term appointment of one or two years, renewable up to twice depending on performance and available funds.

Key responsibilities

• Support activity planning, prepare operational work schedules and follow up their implementation
• Coordinate and engage in technical assistance and logistical work, and help create, improve and maintain operational processes and systems
• Handle communication at operational level, draft reports and briefings, and compile data for budget, activity and monitoring purposes
• Analyse the Customs Modernisation Project (ACMP) work and organise meetings, including invitations, confirmations, ticketing and accommodation for the Office of the Director and the ACMP
• Liaise with internal and external stakeholders on facilities, security, protocol, procurement, travel, leave, performance, contract and budget management, and with AHRMD and Finance
• Order stationery and office equipment, and track staff missions, trips and leave schedules
• Maintain confidential files and records, and prepare outgoing correspondence, executive summaries, reports, PowerPoint presentations and minutes of meetings
• Follow up on meeting outcomes and decisions and support the team of secretaries

Required profile

• Diploma in Business Management, Business Administration or a related field with 3 years of administrative or secretarial experience, or a bachelor's degree with 2 years of such experience
• A higher qualification is an added advantage
• Experience in office management, meeting coordination, multilingual communication and document translation (English/French), and stakeholder relations with regional and international organisations
• Experience managing missions, travel logistics and protocol, and maintaining document management systems
• Experience working within African Union institutions, RECs or international organisations
• Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, Spanish, Swahili); fluency in another is an added advantage

Required skills

• Management experience and oral and written communication
• Reports writing, presentation, planning and organisational skills
• Experience in SAP is an added advantage

Applications close on 20 November 2026 and require a completed online application, CV, African passport and academic certificates. The annual salary is US$ 34,687.64 inclusive of allowances for locally recruited staff.