Sales & Customer Care Assistant – Retail (Spintex, Accra)

About the role

We are seeking an energetic Sales & Customer Care Assistant to support our growing retail business in Spintex, Accra. You will work across both perfume and clothing sections, helping customers in‑store and handling inquiries on our online channels. This role is perfect for someone who enjoys fashion, fragrances, and social media interaction.

Key responsibilities

• Assist walk‑in customers with product recommendations, pricing, and purchases in the perfume and clothing areas.
• Respond promptly to customer messages on WhatsApp, Instagram and TikTok.
• Inform shoppers about promotions, new arrivals and product availability.
• Prepare and organise orders for pickup or delivery.
• Maintain a clean, attractive shop layout and restock merchandise as needed.
• Handle customer concerns politely and professionally.
• Support simple social‑media content creation and posting when required.
• Collaborate with team members to ensure smooth daily operations.

Required profile

• ND or HND qualification in any field.
• Strong communication and customer‑service orientation.
• Comfortable using WhatsApp, Instagram, TikTok and other social platforms.
• Friendly, confident and able to multitask in a fast‑paced environment.
• Basic retail or sales experience is an advantage.
• Interest in perfumes, fashion or lifestyle products.
• Reliable, organised and a good team player.
• Resides in or near Spintex or can commute daily.

Required skills

• WhatsApp
• Instagram
• TikTok

What we offer

• Hands‑on experience in retail sales and customer service.
• Exposure to both fashion and fragrance product lines.
• Friendly, supportive work environment.
• Opportunities for growth and increased responsibilities based on performance.