Senior Administrator

About the role

We are looking for a Senior Administrator to provide accurate and efficient administrative support to ESCO’s customers and sales team in Ghana. You will ensure smooth daily operations, maintain inventory control and support strong customer relationships within a safety‑first environment.

Key responsibilities

• Provide administrative assistance to customers and the sales team, ensuring effective communication.
• Maintain accurate inventory control and forecasting to guarantee product availability.
• Process sales orders, returns, credits and invoices, and communicate account status to relevant teams.
• Handle customer support tasks such as account creation, credit applications, past‑due invoice inquiries and price‑list updates.
• Collaborate with finance personnel in Ghana and South Africa to resolve finance‑related queries.
• Oversee stock offloading, placement, retrieval and packing activities in the warehouse.
• Demonstrate 100% commitment to zero‑harm safety behaviours.

Required profile

• Proven experience in an internal sales and/or logistics environment, preferably within a warehouse setting.
• Grade 12 (Matric) qualification.
• Advanced proficiency in MS Office.
• Valid driver’s licence.
• Valid forklift operator’s licence.
• Nice‑to‑have experience with Salesforce and Oracle/SAP.

Required skills

• MS Office
• Salesforce (preferred)
• Oracle (preferred)
• SAP (preferred)
• Forklift operation

What we offer

• A values‑driven culture that puts safety first and encourages doing the right thing.
• Opportunities to work on sustainable mining solutions that impact the global transition to renewable energy.
• A diverse and inclusive environment where every voice matters.