Store Manager

About the role

We are seeking an experienced Store Manager to lead daily operations of our Twyford showroom in Takoradi and the Western Region. You will be responsible for delivering a premium customer experience that aligns with our brand standards while driving sales performance.

Key responsibilities

• Oversee all showroom activities, ensuring visual merchandising, product display, and cleanliness meet high standards.
• Develop and execute sales strategies to achieve revenue, profitability, and customer satisfaction targets.
• Recruit, train, mentor, and motivate a team of sales consultants and support staff.
• Build and maintain relationships with key clients, architects, contractors, and developers.
• Analyze sales data and market trends to guide inventory planning and commercial decisions.
• Manage after‑sales service, including custom orders, delivery coordination, and client feedback.
• Ensure compliance with company policies, procedures, and health & safety standards.

Required profile

• 5+ years of retail management experience in a major building‑materials or home‑improvement chain.
• Proven ability to lead, inspire, and develop a high‑performing sales team.
• Strong understanding of retail KPIs, sales forecasting, inventory management, and margin control.
• Fluent English and ability to thrive in a dynamic international environment.
• Experience working in or relocating within Africa is a plus.

Required skills