Visa Officer

About the role

The Visa Officer will manage end‑to‑end visa applications for clients, ensuring compliance with immigration regulations and delivering a high standard of customer service. This office‑based position is located in East Legon, Accra and reports to the immigration services team.

Key responsibilities

• Process visa applications from start to finish.
• Review, verify, and organize client documentation.
• Advise clients on visa requirements and application procedures.
• Prepare and submit visa applications.
• Follow up on application progress and communicate updates to clients.
• Liaise with embassies, consulates, educational institutions, and immigration authorities.
• Maintain accurate digital and physical records.
• Ensure compliance with immigration and visa regulations.
• Handle client enquiries professionally and efficiently.
• Support business development activities when required.

Required profile

• Minimum HND, Diploma, Bachelor’s Degree or equivalent qualification.
• At least two years of experience in visa processing, immigration consultancy, travel consultancy, admissions processing, embassy liaison, or a related field.
• Willingness to work from the office in East Legon.
• Verifiable employment history and professional references.
• Genuine interest in the role and acceptance of the salary range before interview.
• Availability to commence employment within a reasonable period if selected.

Required skills

• Microsoft Office

What we offer

• Attractive salary package.
• Professional development in immigration services.
• Office‑based work environment in East Legon, Accra.