Events Manager

About the role

The Events Manager will oversee the planning and execution of property events, ensuring a seamless experience from pre‑event sales through to post‑event follow‑up. This role works closely with sales, property departments and customers to deliver high‑quality service and maximize revenue opportunities.

Key responsibilities

• Coordinate event logistics and operations, following established procedures and collaborating with internal teams.
• Greet customers during the pre‑event phase and hand off to the Event Operations team for execution.
• Ensure billing accuracy, conduct bill reviews with clients, and process final invoices.
• Manage group room blocks and meeting spaces for average to large‑sized groups.
• Identify and resolve operational challenges, proposing alternative solutions as needed.
• Integrate current trends in event design and act as liaison between sales representatives and customers throughout the event lifecycle.
• Participate in site inspections and support the sales process when required.
• Collect feedback from property departments to drive continuous improvement.

Required profile

• High school diploma or GED with 1–2 years of event management experience, OR a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration or related field with at least 1 year of relevant experience.

Required skills