Front Desk Representative – Receptionist

About the role

We are looking for a pleasant Front Desk Representative to manage all receptionist and clerical duties at the main entrance of our office. You will be the “face” of the company, creating a positive first impression for visitors, callers, and guests.

Key responsibilities

• Maintain a tidy and well‑stocked front desk with pens, forms, paper and other supplies.
• Greet and welcome guests, answer questions, and address complaints.
• Handle all incoming calls, redirect them appropriately or take messages.
• Receive, sort and distribute letters, packages and parcels.
• Prepare outgoing mail, draft correspondence and arrange parcel shipments.
• Check, sort and forward emails, and monitor office supplies, placing orders when needed.
• Keep updated records, files and monitor office expenses.
• Assist with additional duties such as travel arrangements and scheduling.

Required profile

• Proven experience as a front desk representative or similar role.
• Familiarity with office machines such as fax and printer.
• Basic knowledge of office management and bookkeeping.
• Excellent written and spoken English.
• High school diploma; further qualifications are a plus.

Required skills

• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to operate office equipment (fax, printer, scanner).
• Basic bookkeeping and expense tracking.
• Email handling and correspondence drafting.