Application Engineer - West Africa

About the role

Weir, a global leader in mining technology, is hiring an Application Engineer for its ESCO division in the West Africa region. The role is hybrid and based in either Ghana or Johannesburg. You will combine on-site technical support with dealer account management, helping customers and dealers achieve product performance and revenue growth.

Key responsibilities

• On-site technical support: work with the Africa Product Support team on trial management, bucket commissioning and technical sales presentations, giving expert advice to customers and dealers.
• Dealer revenue management: own the dealer account, meet monthly revenue projections, handle budgeting, forecasting and business development, and grow the dealer's footprint in West Africa.
• Sales reporting and forecasting: keep dealer activity, opportunities and revenue forecasts accurate and up to date in Salesforce.
• Travel regularly within West Africa for dealer support, on-site technical visits and direct engagement with customers and stakeholders.
• Commit fully to the company's zero-harm safety behaviours.

Required profile

• Technical qualification in Engineering or as a trade-tested Artisan.
• Proven face-to-face technical sales and support experience in the mining industry.
• Customer-centric approach with a track record of hitting revenue targets for technically complex products.
• Ability to manage dealer relationships, including forecasting, budgeting and business development.
• Nice to have: post-graduate commercial qualification; experience in the West African mining market or similar emerging markets; knowledge of HME machines and excavating equipment maintenance; familiarity with Salesforce or similar CRM tools; strong presentation and communication skills.

What we offer

• Competitive pay and career development and learning support.
• Access to global inclusion networks and regional and team-specific benefits.
• Sharebuilder scheme and wellness support for you and your family.
• Collaboration with global teams and study support.