Client Relations & Business Development Executive

About the role

People and Partners Group, a Pan-African executive search and HR services firm, is hiring a full-time, hybrid Client Relations & Business Development Executive based in Accra. The role reports directly to the Managing Director and works closely with the consulting team to shape proposals after opportunities are qualified. It covers building a pipeline from cold outreach through signed retainer, expanding the firm's service offerings, and pursuing institutional partnerships, tenders and vendor-panel agreements.

Key responsibilities

• Prospect new clients across FMCG, manufacturing, construction, NGO, mining and corporate sectors.
• Run outbound outreach campaigns via LinkedIn, email and networking events, and set up and attend client meetings.
• Prepare and negotiate proposals through to signed retainers, and lead and manage outsourcing services.
• Manage existing clients as their main point of contact and handle client complaints with internal teams.
• Maintain an accurate sales pipeline in a CRM or similar tool and report weekly progress to the MD.
• Monitor market trends, represent the firm at industry events, and track tender, RFP and vendor-panel opportunities.
• Follow submission deadlines and renewal cycles for ongoing panel or framework agreements, and act on client feedback to improve service.

Required profile

• At least 2-3 years of business development experience, B2B required.
• Track record of hitting new-client acquisition targets.
• Experience selling professional services such as recruitment, HR or consulting is a strong advantage.
• Bachelor's degree in Business, Marketing, Human Resources or a related field preferred.
• Based in or willing to work from Accra.

Required skills

• Selling professional services and a self-starting, commission-linked mindset.
• Understanding of HR services, market dynamics and client needs across industries.
• Communication, presentation and stakeholder engagement skills.
• Sales pipeline management and CRM use.
• Analytical, negotiation and problem-solving skills.
• Willingness to learn formal proposal and tender submission processes.