Front Desk & Administrative Officer – Reception & Office Support

About the role

The Front Desk & Administrative Officer will be the first point of contact for visitors, clients and walk‑in customers, ensuring a professional and welcoming experience. Based in North Legon, the role combines reception duties with comprehensive administrative support to the management team and staff.

Key responsibilities

• Greet and attend to visitors, clients and walk‑in customers in a courteous manner.
• Answer, direct and manage phone calls, emails and general inquiries promptly.
• Maintain a clean, organized and presentable reception area.
• Provide administrative assistance to management, including scheduling meetings, appointments and company events.
• Handle correspondence, manage filing systems and maintain accurate records.
• Respond to customer inquiries, follow up on leads and promote the company’s products and services.
• Support marketing campaigns, customer engagement initiatives and maintain customer databases.
• Assist in preparing quotations, proposals and reports.
• Identify potential business opportunities and forward them to management.
• Ensure confidentiality of all company information and perform other duties as assigned.

Required profile

• Bachelor’s degree or HND in Business Administration, Marketing, Communications or a related field.
• Minimum three years of experience in administration, customer service, sales or marketing.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Professional appearance and a customer‑focused attitude.

Required skills

• Proficiency in Microsoft Office Suite.

What we offer

• Attractive salary package.
• Professional work environment in the advertising, media and communications sector.