Lead Specialist, Converged/ICT Solutions Sales

About the role

MTN Ghana is hiring a Lead Specialist, Converged/ICT Solutions Sales (Level 3H, Enterprise Business, Enterprise Sales department) based in Accra, reporting to the General Manager, Enterprise Sales. The role leads the enterprise ICT growth strategy across Cloud, IoT, Cybersecurity, SaaS and Unified Communications solutions, driving revenue growth, market share and customer value.

Key responsibilities

• Drive the enterprise ICT growth strategy to meet revenue, profitability, market share, EBITDA and shareholder value objectives across the Cloud, IoT, Security, SaaS and Unified Communications portfolio.
• Lead investment planning, business case development and commercial performance management to optimise ROI and strategic outcomes.
• Provide market, sector and financial insights to support executive decisions and business scorecard targets.
• Provide strategic leadership for enterprise ICT sales, portfolio management and go-to-market initiatives, and oversee account planning, opportunity management and sales governance.
• Develop and execute customer growth plans and build trusted relationships with key decision-makers to drive retention and account growth.
• Improve customer experience and Net Promoter Score (NPS) through collaboration across business functions.
• Foster partnerships with internal and external stakeholders and influence cross-functional teams to deliver integrated ICT solutions.

Required profile

• Minimum first degree in IT, Computer Science, Engineering or a related discipline.
• Relevant certifications in IoT, Cloud, Sales or industry fields are an advantage.
• At least 8 years of relevant experience, including 5 years in a managerial role selling IoT and/or Cloud services.
• Experience in a medium to large organisation, technical sales to quoted companies, and in an ICT/telecoms environment.
• Experience developing sales strategies, performance metrics and IoT platform solutions.

Required skills

• Knowledge of enterprise ICT solutions: Cloud, IoT, Unified Communications and digital services.
• Solution selling and outcome-based sales methodologies.
• Business development, financial and business case development, and data-driven decision-making.
• Leadership, planning, stakeholder management and customer focus.

Applicants must quote vacancy reference MTN-EBLCS269 in the email subject, save their CV under their own name, and submit it by 11 November 2026 via the MTN Ghana recruitment channel. Only shortlisted candidates will be contacted.