Nutanix Engineer / Networking IT Support (Break & Fix)

About the role

We are looking for an experienced Nutanix Engineer / Networking IT Support Engineer to provide break‑and‑fix services for enterprise infrastructure in Ghana. This freelance, on‑call position requires strong technical expertise and excellent customer service.

Key responsibilities

• Deliver onsite and remote break‑and‑fix support for networking and infrastructure incidents.
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism) and perform upgrades and lifecycle tasks.
• Troubleshoot hardware, software, virtualization, and network issues, including TCP/IP, VLANs, DNS, DHCP, routing and switching.
• Implement and support backup and disaster‑recovery solutions.
• Respond to critical incidents within agreed response times and maintain accurate documentation.

Required profile

• Minimum 5 years of experience in infrastructure, virtualization, networking or IT support engineering.
• Valid CCNA certification.
• Fluent English communication skills.

Required skills

• Nutanix ecosystem (AOS, AHV, Prism).
• VMware and/or Hyper‑V.
• Networking fundamentals: TCP/IP, VLANs, DNS, DHCP, routing, switching.
• Backup and disaster‑recovery solutions.
• Scripting with PowerShell and/or Python (advantageous).