Sales Specialist – Medical & Laboratory Devices

About the role

The Sales Specialist will promote DCL Laboratory Products' portfolio of medical and laboratory devices and consumables to healthcare facilities, diagnostic centres and research institutions across Accra and the Tema region. This full‑time, on‑site position focuses on generating new business, nurturing existing accounts and delivering tailored product solutions.

Key responsibilities

• Identify and develop new business opportunities in the medical and laboratory market.
• Maintain and grow relationships with doctors, radiologists, hospital administrators, procurement officers, biomedical engineers and laboratory managers.
• Prepare and deliver product presentations, demonstrations and quotations that match customer needs.
• Negotiate sales contracts in line with company policies and close deals.
• Record all sales activities, opportunities and forecasts in the company’s CRM system.
• Monitor market trends and provide intelligence reports to management.
• Support customer onboarding and after‑sales service by coordinating technical issues with internal teams.
• Represent DCL at exhibitions, conferences, product launches and other industry events.

Required profile

• Strong communication and customer‑service abilities.
• Foundational sales management skills such as pipeline tracking, forecasting and territory planning.
• Relevant experience in medical, laboratory or healthcare product sales.

Required skills

• Proficiency with CRM software for managing contacts, opportunities and sales data.