Administrative Supervisor
TWYFORD INTERNATIONAL (Ghana) · Accra
Job description
About the role
We are looking for a highly organized, people‑oriented Administrative Supervisor to lead daily administrative operations, supervise staff, and drive efficiency across multiple departments. The role acts as a bridge between the administrative team and senior management, ensuring smooth communication and consistent process improvement.
Key responsibilities
- Oversee daily duties and assign tasks to administrative personnel.
- Conduct performance analyses and provide constructive feedback.
- Manage personnel issues such as leave requests, attendance, and disciplinary actions.
- Support recruitment, interview candidates, and conduct new‑employee orientations.
- Address team conflicts promptly and guide improvements.
- Create, document, and implement SOPs and workflow enhancements.
- Maintain office supply inventory and equipment upkeep.
- Organize and maintain accurate physical and digital records.
- Coordinate cross‑departmental projects (HR, Warehouse, Production, Logistics) within budget and timeline.
- Identify operational bottlenecks and recommend process improvements.
- Serve as primary liaison between administrative staff and upper management.
- Prepare and distribute internal communications, memos, and reports.
- Support meeting coordination, scheduling, and documentation.
- Ensure compliance with company policies and handle confidential information with discretion.
Required profile
- Bachelor’s degree in Business Administration, Public Administration, Human Resources, or related field.
- Minimum 4+ years of experience in administration, office management, or a supervisory role.
- Proven experience supervising staff and handling personnel matters.
- Strong understanding of office operations, record keeping, and workflow optimization.
- Excellent communication and interpersonal abilities.
- Ability to work independently and under pressure.
Required skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
What we offer
- Competitive salary and benefits.
- Accommodation.
- Free lunch on working days.
- Opportunities for career growth.
- Exposure to both operational and strategic administrative management.
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Published 4 hours ago
Expires 1 month from now
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TWYFORD INTERNATIONAL (Ghana)
Accra
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