Business Development Manager – Pest Control Services

About the role

The Business Development Manager will be based in Accra and will lead the expansion of Nikao’s pest control and disinfection services across commercial, industrial, hospitality, healthcare and residential sectors. This full‑time, on‑site position focuses on generating new business, nurturing client relationships and delivering tailored solutions that meet high compliance standards. The role will collaborate closely with technical specialists to ensure proposals are feasible and compliant with health and safety regulations.

Key responsibilities

• Identify, qualify and pursue new business opportunities in target markets.
• Build and maintain relationships with prospective and existing clients, presenting customized pest‑management and disinfection proposals.
• Conduct market research, develop sales plans and prepare quotations and contracts.
• Manage the sales pipeline, negotiate contracts and track revenue targets.
• Coordinate with operations and technical teams to ensure service delivery aligns with client expectations.
• Prepare detailed reports and documentation to support compliance and audit readiness.
• Monitor performance metrics and adjust strategies to achieve sales objectives.
• Represent Nikao at client meetings, industry events and presentations.
• Provide feedback to senior management to improve service offerings and customer experience.

Required profile

• Proven business development and sales experience, including lead generation, qualification and negotiation.
• Strong market research and strategic planning abilities.
• Excellent communication and presentation skills, capable of explaining technical services clearly.
• Account management and customer‑service orientation with a focus on long‑term client retention.
• Basic understanding of pest control, disinfection or related environmental‑health sectors and willingness to learn technical details.
• Organised, with solid time‑management and pipeline‑management skills, including use of a CRM system.

Required skills

• CRM (customer relationship management) tools.