Central Scheduler III

About the role

Capital Health is seeking a Central Scheduler III to coordinate outpatient tests and physician appointments across multiple hospital departments and practices. The role ensures accurate scheduling, pre‑registration, and compliance with insurance and precertification requirements.

Key responsibilities

• Schedule hospital outpatient tests and physician appointments using multiple scheduling systems.
• Pre‑register patients and obtain necessary pre‑certifications and referrals.
• Act as a super‑user and trainer for scheduling applications, supporting new hires and colleagues.
• Communicate schedule changes to staff, patients, and departments, and serve as a liaison between hospital units and physician practices.

Required profile

• High school diploma or equivalent.
• At least three years of departmental or scheduling experience.
• Strong customer service and communication skills.
• Ability to multitask in a high‑volume environment.

Required skills

• Intermediate computer proficiency.
• Knowledge of insurance requirements, precertification, and medical terminology.

What we offer

• Medical, dental, vision, and prescription drug plans.
• Retirement savings and investment options.
• Life, AD&D, and disability insurance.
• Flexible spending accounts and paid time‑off.
• Commuter benefits and voluntary insurance options.