Community Manager – West Africa

About the role

Binance is seeking a proactive Community Manager to lead its West African community initiatives. You will be the primary liaison between Binance and local crypto enthusiasts, driving engagement, education, and brand awareness across the region.

Key responsibilities

• Recruit, train, and manage the Binance Angels volunteer program.
• Organise and host online and offline events, meetups, webinars, workshops, and educational sessions.
• Lead moderation of regional Telegram and Discord groups, implementing bots, mini‑games, and community campaigns.
• Build partnerships with local crypto communities, student groups, and universities to expand Binance Academy reach.
• Create, translate, and proofread community content in English and local languages.
• Explore new community‑friendly platforms to grow the user base.
• Promote Binance’s products and campaigns while providing high‑quality community support.
• Convert community awareness into active traders and brand advocates.
• Collect user insights, market trends, and feedback for internal Product, Growth, and Marketing teams.

Required profile

• 2–4 years of experience in community management, event organisation, or related fields.
• Active user of Binance products and strong understanding of crypto terminology (DeFi, Web3, NFT).
• Experience curating content for social media platforms such as Twitter, Telegram, Discord, Facebook, and WhatsApp.
• Proven ability to own projects, demonstrate emotional intelligence, and resolve conflicts constructively.
• Fluent English and deep knowledge of the West African social media landscape.
• Flexible availability to work round‑the‑clock as crypto communities are active 24/7.

Required skills

• Telegram moderation tools
• Bot creation and management