Dispatch Rider

About the role

A reputable shipping company is looking for a reliable, disciplined and customer-oriented Dispatch Rider to support its daily logistics operations. The rider is responsible for the safe, timely and professional pickup and delivery of customers' packages, documents and other approved items.

Key responsibilities

• Pick up and deliver customers' packages within assigned locations, ensuring timely and accurate delivery to the right recipients.
• Verify package details and recipient information before delivery, and obtain proof of delivery such as names, signatures or photographic evidence.
• Handle packages carefully to avoid damage, loss or misplacement, and report delays and challenges to the operations team.
• Maintain accurate records of pickups, deliveries and failed attempts, and collect customer payments only when authorised.
• Keep the company motorcycle in good working order and comply with traffic laws and safety procedures.
• Help with package sorting, loading and other warehouse duties when needed.

Required profile

• Valid Ghanaian motorcycle riding licence.
• Minimum of 2 years' professional dispatch or delivery experience preferred; previous courier or logistics experience is an advantage.
• Good knowledge of Accra's roads and surrounding communities.
• Honest, punctual, responsible, physically fit and able to work independently with minimal supervision.

Required skills

• Ability to use Google Maps, WhatsApp and smartphone delivery apps.
• Good communication and interpersonal skills.