IATA-Certified Travel Consultant (Ticketing & Reservations)

About the role

MASEEC Aviation Solutions is building an IATA-accredited travel operation in Accra and is hiring an IATA-certified travel consultant to own flight ticketing, reservations and fares, and to help meet and maintain IATA/BSP compliance as the business grows. This is a mid-level, certified role: the IATA/UFTAA diploma and proven GDS and fares experience are the qualification, and a degree is not required.

Key responsibilities

• Search, book, issue and reissue air tickets on a GDS (Amadeus, Galileo/Travelport or Sabre).
• Build and price itineraries, applying fare rules, taxes, exchanges and refunds correctly.
• Manage reservations end to end, including changes, cancellations, ancillaries and queues.
• Advise clients on routings, visas and travel documentation.
• Support IATA/BSP settlement, ticketing discipline and agency compliance.

Required profile

• IATA/UFTAA Foundation or Consultant diploma, or equivalent IATA certification.
• 2+ years in a travel agency, airline or tour operator.
• Right to work in Ghana and strong English.
• A customer-first attitude.

Required skills

• Hands-on GDS proficiency (Amadeus, Galileo/Travelport or Sabre).
• Practical air ticketing and fares experience (issue, reissue, refund).

The position is full-time and on-site in Accra. Candidates can apply through the company's careers page.