Document/Data Entry Supervisor

About the role

We are looking for a proactive Document/Data Entry Supervisor to lead a team of data entry clerks. The role involves ensuring high‑quality data capture, maintaining accuracy, and supporting cross‑departmental data needs.

Key responsibilities

• Oversee and manage a team of data entry clerks/operators.
• Assign daily tasks, monitor productivity and accuracy.
• Implement quality‑assurance procedures to minimise data errors.
• Ensure all entered data meets accuracy, formatting and completeness standards.
• Monitor workflow for efficient use of time and resources.
• Generate data reports for various departments as required.
• Ensure data handling complies with company policies and privacy regulations.
• Coordinate with HR, finance, operations and other departments to gather or verify data.
• Train new hires and support ongoing development of existing staff.

Required profile

• Strong computer skills with proficiency in Microsoft Office, especially Excel and Word.
• Excellent typing speed and accuracy.
• Bachelor’s degree in Business Administration, Information Management, Computer Science, Mathematics, Statistics or a related field.
• Proven experience managing data entry teams and workflows.
• Familiarity with data management systems, including document‑management and workflow tools.
• Excellent organisational and time‑management abilities.
• Problem‑solving mindset and initiative to improve processes.

Required skills

• Microsoft Excel
• Microsoft Word
• Data management systems (document‑management and workflow tools)