E&S and OHS Manager - Group

About the role

Jumia, a pan-African e-commerce platform, is hiring a full-time E&S and OHS Manager for its group. The role owns the implementation, monitoring and continuous improvement of the corporate Environmental and Social Management System (ESMS) aligned with the IFC Performance Standards and national law, and covers social risk, stakeholder engagement, grievance, occupational health and safety, fleet and site safety, and contractor oversight.

Key responsibilities

• Own the group E&S policy, standards and country procedures, and maintain a live register of applicable laws, permits and licenses.
• Identify and assess environmental, social, health and safety risks for every site, activity and project, and own the Environmental and Social Action Plan and corrective action register.
• Prepare E&S reporting to the Board, lenders, investors and regulators, including the annual monitoring report.
• Monitor compliance with IFC PS2 for employees, agency workers and contractors, including grievance tracking, retrenchment safeguards and gender-based violence prevention.
• Own the Stakeholder Engagement Plan and the external grievance mechanism, and report on grievance volumes and themes.
• Control warehouse and office hazards, psychosocial risk, PPE, permit-to-work, first aid, health surveillance and chemical control.
• Own the road safety programme for owned, leased and third-party fleets, investigate collisions and set travel safety standards.
• Maintain site fire risk assessments, emergency drills, fire wardens and first aiders, and verify structural life safety of leased buildings.
• Apply the same E&S and HSE standards to contractors and labour providers, pre-qualify and audit them, and write E&S requirements into tenders and contracts.
• Apply IFC PS3 on resource efficiency and pollution prevention, manage waste and energy consumption, and run incident reporting, root cause investigations and internal and external audits.

Required profile

• Demonstrated experience implementing the IFC Performance Standards and/or IFC-aligned ESMS requirements.
• At least 5 years in E&S or HSE management, including multi-site or multi-country operations.
• Track record of managing social risk, stakeholder engagement and grievance mechanisms.
• Experience reporting to lenders and development institutions.