Executive Assistant

About the role

JW Marriott is hiring an Executive Assistant for its Accra office (Liberation Road Airport City). The role is full time and non-management, and involves supporting the office and guests through reception, correspondence, records and general administrative tasks.

Key responsibilities

• Greet visitors, determine the purpose of their visit and direct or escort them to their destination.
• Open, read and prepare answers to routine letters, attaching the right files to incoming correspondence that requires replies.
• Take and distribute meeting minutes, and handle and distribute incoming and outgoing mail.
• Create and maintain computer- and paper-based filing systems for records, reports and documents.
• Prepare letters, memos and other documents using word processing, spreadsheet, database or presentation software.
• Enter and retrieve information from computer databases to update records, files and reservations, and answer guest inquiries.
• Operate standard office equipment such as telephone, typewriter, fax, photocopier and calculator.
• Document and communicate guest requests and complaints to the appropriate personnel.
• Welcome guests according to company standards, anticipate their service needs, assist individuals with disabilities and thank guests sincerely.
• Follow company policies, keep proprietary information confidential and protect company assets.
• Maintain positive working relationships, speak clearly and professionally, and answer phones with proper etiquette.
• Move and lift objects weighing 10 pounds or less without assistance and perform other reasonable duties asked by supervisors.