Front Office Manager – Hotel
Valley View Airport LLC · Accra
Job description
About the role
The Airport View Hotel is seeking a Front Office Manager to lead its front desk team and ensure smooth daily operations for guests.
Key responsibilities
- Oversee daily front office operations, including check‑ins, check‑outs and reservations.
- Supervise, train and schedule front desk staff.
- Maintain high standards of guest service and satisfaction.
- Coordinate with other hotel departments to resolve guest issues promptly.
- Monitor front office performance and implement improvements.
Required profile
- Basic education (high school diploma or equivalent).
- At least two years of experience in the hospitality industry.
Required skills
- Strong customer service orientation.
- Leadership and team‑management abilities.
- Effective communication skills in English.
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Published 5 days ago
Expires 1 month from now
20 views · 0 interested
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Valley View Airport LLC
Accra